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Cancellation Policy

Updated: 22/02/2024 @ 13:48 GMT 

Ali Choudhry Cricket Coaching recognises that the needs and circumstances of our customers have the potential to change and consequently we understand that we must be flexible in the way that we offer our services.

Our Cancellations Policy therefore exists to inform our customers and potential customers how and when we will accept cancellations, including any refunds that may or may not be offered.

 

PARTNER DISCOUNT CODES 

If Ali Choudhry Cricket Coaching are informed by a customer they no longer wish to continue lessons with us, going on holiday or are off sick for a long period of time. Our partnered cricket equipment supplier will be informed to terminate your discount code with immediate effect. 

GROUP SESSIONS

If Ali Choudhry Cricket Coaching are informed and given more than 24 hours’ notice of the cancellation in any group bookings, Ali Choudhry Cricket Coaching will aim to fill that slot with another booking. If that slot is unable to be taken, then a refund will not be possible. If that slot can be taken, a full refund will be possible.

If Ali Choudhry Cricket Coaching are informed and given less than 24 hours’ notice of the cancellation in any group bookings, then no refund will be possible.

 

INDIVIDUAL 1-to-1 SESSIONS

If Ali Choudhry Cricket Coaching are informed and given more than 24 hours’ notice of the cancellation in any individual 1-to-1 session, Ali Choudhry Cricket Coaching will aim to fill that slot with another booking. If that slot is unable to be taken, then a refund will not be possible. If that slot can be taken, a full refund will be possible.

If Ali Choudhry Cricket Coaching are informed of a cancellation and given less than 24 hours’ notice of the cancellation in any individual 1-to-1 sessions, then no refund will be possible.

 

JUNIOR PLAYER'S WITHOUT A HELMET

If Ali Choudhry Cricket Coaching are informed during a junior hardball or 1-to-1 session that a child under 18 years of age has forgotten their helmet. We will refuse to coach that child and will issue a cancellation fee of £25 to accommodate for venue booking. 

 

CANCELLED EVENTS

In the event that Ali Choudhry Cricket Coaching need to cancel a session(s), then Ali Choudhry Cricket Coaching will aim to rearrange the missed session(s) at a mutually agreed date/time. If this is not possible, a full refund will be given.

For more information or enquiries please contact info@accricketcoaching.com

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